“To provide exceptional customer service every time; dressed to perfection.”

From the moment the first car was parked, customer service was the focus of Star Parking Systems’ operations. Since then, we’ve evolved into a reputable professional parking company where exceptional customer service has dictated everything from our uniforms to our procedures. In that, we have never faltered.

Our founders & management’s simple mission statement encompasses Star Parking Systems’ service standards and expectations. Remarkable customer service defines our company from our valet parking attendants to our executive team and this running mantra is instilled within us from our very first day. And yet, we refuse to stop at customer service. We know the importance of appearing trustworthy which is why we also expect our team members to be well groomed and in proper uniform at all times.

Although an elegant image and outstanding customer service are our foundation, it is also important that we reach beyond what is expected within the valet industry which is why we obsessively monitor risk management, ensuring our clients’ comfort while handling their customers’ or guests’ vehicles.

Currently serving the vibrant Denver, Miami and Dallas markets.  Valet parking begins with Star Parking Systems!

Star Parking Systems’ corporate operations team boasts over seventy-five years in combined experience in the parking industry.  Our team has consulted with groups on everything from hiring and training a new valet company to logistics of future garages and lots.

Consultation Services

• Current and future garage/lot logistic consultations
• Traffic flow diagrams (pre and post construction)
• Valet101 training program
• Hiring consultation for valets and/or valet companies

Special Events

Since 1995, Star Parking Systems has earned the trust of premiere event planners to offer exceptional first and last impressions. Outfitted in company issued uniforms, our trained valet attendants deliver superlative customer service at each event.

To Star Parking Systems, the safety and security of your guests and their vehicles is of the utmost importance. This is why we operate an efficient and reliable service with the added shelter of a ten million dollar insurance policy.

Who We Service

Star Parking Systems services elite venues in our field areas including f.i.g., events for D Magazine, events for Modern Luxury, Park Place Motorcars, Ritz-Carlton, The Rustic, Cielo at Castle Pines, and Greystone Manor and Estate.

Star Parking Systems assists over six hundred private occasions each year for a myriad of events including weddings, charities, galas, and residential parties. If a client needs only two valets or if their function requires a hundred, we are capable of any size affair.

For a quote, please fill out an online event quote form and one of our representatives will be happy to assist you.

Star Parking Systems offers parking management services for parking structures and surface lots. Our protocols include screened managers and attendants, auditing procedures, and revenue control systems, including PCI compliant software. Star Parking Systems offers equipment financing, project installation, revenue reporting, revenue control programming, competitive rate analysis, discount/validation/employee parking, and equipment and facility maintenance.

Event, Garage, and Lot Management

Our experience in garage and lot management has taught the Star Parking Systems team that transparent reporting and the ability to be a one stop shop is extremely important to clients. Our management team uses clear financial reporting in order to prevent loss of business traffic so that you may enjoy maximized profits.  Star Parking Systems also offers our partners the opportunity to provide uniform service and procedures through our ability to equip their entire garage or lot.

Benefits to Star Parking Systems Event, Garage and Lot Management

• We provide transparent reporting where data is organized and available to highlight financial trends leading to maximized profits.
• Financial auditing, along with web-based surveillance systems monitored by both Star Parking’s management and our client’s management, coupled with scheduled unannounced manager visits to lots and garages, provides for the most accurate profits for our partners.

Star Parking Systems offers experienced event parking attendants to safely and effectively manage your parking demands during major functions and events. Our service capabilities include anything from top event venues and concert venues, charity balls, and fundraisers, to smaller scale affairs. Our clientele includes notable patrons such as f.i.g., D Magazine, Modern Luxury, Park Place Motorcars, Ritz-Carlton, The Rustic, Cielo at Castle Pines, and Greystone Manor and Estate. Star Parking Systems event services includes revenue control, uniformed parking attendants, signage, barriers, cones and delineators, pre-planning meetings, traffic flow, and contingency plans to ensure a successful event.

Star Parking Systems provides valuable and experienced parking services to manage a variety of commercial parking assets such as mixed-use developments and shopping centers, restaurants, hotels and resorts, hospitals and healthcare facilities, and event venues. Our professional services include valet parking, event parking management, garage management, surface lot management, and private events. Our seasoned upper management orchestrates hundreds of screened and trained parking attendants across Dallas-Fort Worth, and Miami. Star Parking Systems parking attendants provide remarkable customer service while dressed to perfection every single time.

Additional services include automated and manned revenue control systems, equipment purchasing and financing, way-finding signage, cleaning, and parking structure maintenance. Contact a Star Parking Systems representative today for a comprehensive proposal.

In the unlikely event of a claim petition, Star Parking Systems’ Claims Manager oversees each claim or incident reported. Our Claims Manager follows a quality standard operating procedure for handling each claim and documents all correspondence regarding each claim. Star Parking Systems believes in the importance of handling each claim swiftly and with the utmost care as a testament to our commitment to exceptional service.

• Star Parking Systems management requires all Star Parking Systems employees to report any incident to their Star Parking Systems Manager immediately.
• Once notified, the Star Parking Systems Manager will notify their Star Parking Systems’ Claims Manager.
• Star Parking Systems’ Claims Manager will contact the owner/guest after the claim is filed in a timely manner.

If you need to file a claim or have questions regarding your claim, please contact our Claims Manager, Nick Clonts.Claims Manager Contact Information:
nclonts@lonestarvalet.com
(972) 406-8400 ext. 308

• Nick Clonts is available Monday through Friday, 10:00 am to 5:00 pm and will contact an owner or guest the same business day an incident is reported or by the following business day if the incident is reported during the weekend.
• Star Parking Systems provides a manager on duty twenty-four hours a day who may be reached at (972) 904-3411 in the event of an incident or claim.

For inquiries about account billing, please contact our corporate office at (972) 406-8400 extension 309 or email us at billing@lonestarvalet.com.

Star Parking Systems provides ongoing monthly management of parking garages and facilities. Experienced parking services to manage a variety of facilities such as mixed-use developments, shopping centers, hotels hospitals, healthcare facilities and event venues.

Our professional services include valet parking, event parking management, garage management, surface lot management, and private events. Star Parking Systems attendants provide remarkable customer service while dressed to perfection every single time.

Additional services include automated and manned revenue control systems, equipment purchasing and financing, way-finding signage, cleaning, and parking structure maintenance. Contact a Star Parking Systems representative today for a comprehensive proposal.

Star Parking System services hundreds of special events each year and we’ve become the trusted service provider for many organizations, businesses, and individuals looking to add exceptional service to their high-profile events. When you compare our valet services in Miami or Dallas with other valet companies, it’s clear that the competition doesn’t stack up. For a quote, please fill out our event quote form.

Star Parking Systems offers special event services to the Dallas Fort Worth Metroplex as well as Miami, Florida. We also provide services in their surrounding areas. Please contact us for more information by filling out our quote form.

We thank you for your interest! Please fill out this event quote form and we will send a quote to you shortly. If you wish to speak to someone in person, please call our corporate office at (972) 406-8400 x309. We look forward to serving you and your guests!